Spring, TX

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Spring, TX

Contact Us

Venomous Animal Shipping Fee

Venomous Animal Shipping Fee

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Please add this to your cart prior to checking out.


Venomous shipments will be charged $100 shipping fee which will include the crate, Styrofoam lining and ICE/HEAT pack as needed. Please add this to cart when shipping venomous via Delta Cargo. Please be aware of your nearest Delta Cargo Hub when choosing to ship as the package MUST be PICK UP from Delta Cargo. Please contact us PRIOR to PURCHASE if you have any questions or concerns regarding shipping.


Customer understands that EMS Reptiles has a live arrival guarantee only available under specific stated conditions. DOA’s and other claims must be reported to EMS Reptiles within 2 hours of arrival at the destination. EMS Reptiles is not responsible for carrier delays. Customer is responsible for filing a claim for lost, delayed or damaged cargo directly with Delta Cargo at deltacargo.com/Cargo/catalog/claims 

 

   Any animals that the card holder is dissatisfied with must be reported to EMS Reptiles within 4 hours and returned at the card holder’s expense to EMS Reptiles for CREDIT ONLY towards next purchase. There are NO refunds or credits for boxes, and freight charges. No live arrival guarantee to destinations less then 40 degrees or more then 90 degrees. Drop shipments, exports and shipments sent to third parties are void of ANY guarantee.   

 

   By purchasing from EMS Reptiles, you acknowledge and agree to our Terms of Service 

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Buyer is responsible for knowing their Local & State Laws regarding reptiles.


As an alternative to shipping: If you know you will be attending a nearby reptile show, let us know. Animals can be delivered to a show that we are attending if paid in full or can be held with a 25% non-refundable deposit. All arrangements need to be made with Eddie or Melissa prior to show weekend. 

 

**We reserve the right to refuse service/sell an animal at our discretion. We reserve the right to cancel any transaction & refund any/all money paid.**

EMS Reptiles and Houston Rodent Supply

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